Delivery & Pickup

Hong Kong

For ALL Orders:

For Orders WITH Inflated, Bulky, or Fragile Items:

For Orders WITH NO Inflated, Bulky, or Fragile Items:

 

In-Store Pickup (FREE!)

In-Store Pickup is free!

Simply visit our store at Unit 303, 80 Queen's Road East, Wan Chai (Chinese address: 灣仔皇后大道東80號303室)

Our opening hours is 10:00-19:00, Mon-Sun.

Phone: +852 2509 9918

WhatsApp: +852 6303 2303

Party Hero Address

Click here to open Google Map

Once the order is confirmed, we will notify you the date / time for pickup. Most orders on in-stock items are processed within 1 working day.

For urgent orders, kindly discuss with us in advance so that we can confirm stock availability and timing.

Any inflated helium balloons will be placed inside plastic bags, so you can bring them onto MTR stations and trains!

 

Collect from Delivery Van

Collect from Delivery Van is cost effective for orders with inflated, bulky, or fragile items, delivered to your building for pickup.

Our available time range for delivery:

  • Monday - Saturday: 11:00-19:00
  • Sunday & Public Holidays: 11:00-15:00

Once the order is confirmed, we will arrange a van to deliver your order within an agreed time slot (example: 16:00-17:00).

Upon the van's arrival, you can collect the order by meeting the driver at the specified delivery address.

Tip: If you have a specific date and time in mind, please leave us a note during checkout (e.g. Delivery Date: 7 Nov, 12:00-13:00), or contact us before placing your order. We will try our best to meet your needs.

Failure to collect within the agreed time slot, or late request of rescheduling may result in additional charges subject to driver availability.

Please refer to the delivery fee table below for this option. Weekends and public holidays delivery will incur an additional surcharge.

Region Area Collect from Delivery Van Door-to-Door Delivery
Hong Kong Island All areas $100 $200
Kowloon Main areas $150 $250
Remote area 1: Stonecutters Island $240 $340


New Territories
Main areas $170 $270
Remote area 2: Clear Water Bay, Fairview Park, Fanling, Luen Wo Hui, Sai Kung, Shek Wu Hui, Sheung Shui, Tai Mong Tsai, Tin Shui Wai, Yuen Long $250 $350
Remote area 3: Airport, Asiaworld-Expo, Chek Lap Kok, Disney, Ha Tsuen, Hung Shui Kiu, Inspiration Lake Recreation Centre, Kam Tin, Kei Ling Ha, Lam Tei, Lau Fau Shan, Lok Ma Chau, Luk Keng, Pat Heung, San Tin, Sha Tau Kok, Shek Kong, Shuen Wan, So Kwun Wat, Sunny Bay, Tai Lam Chung, Tai Mei Tuk, Tung Chung, Wu Kau Tang, Ma Wan $300 $400
Remote area 4: Discovery Bay, Cheung Chau, Lamma Island, Peng Chau, Tai O Contact us Contact us

 

Door-to-Door Delivery

Door-to-Door Delivery is the hassle-free option where we deliver your inflated, bulky, or fragile items to your door.

Our available time range for delivery:

  • Monday - Saturday: 11:00-19:00
  • Sunday & Public Holidays: 11:00-15:00

Once the order is confirmed, we will deliver your order within an agreed time slot (example: 16:00-17:00) directly to your address.

Tip: If you have a specific date and time in mind, please leave us a note during checkout (e.g. Delivery Date: 7 Nov, 12:00-13:00), or contact us before placing your order. We will try our best to meet your needs.

Failure to collect within the agreed time slot, or late request of rescheduling may result in additional charges subject to driver availability.

Please refer to the delivery fee table below for this option. Weekends and public holidays delivery will incur an additional surcharge.

Region Area Collect from Delivery Van Door-to-Door Delivery
Hong Kong Island All areas $100 $200
Kowloon Main areas $150 $250
Remote area 1: Stonecutters Island $240 $340


New Territories
Main areas $170 $270
Remote area 2: Clear Water Bay, Fairview Park, Fanling, Luen Wo Hui, Sai Kung, Shek Wu Hui, Sheung Shui, Tai Mong Tsai, Tin Shui Wai, Yuen Long $250 $350
Remote area 3: Airport, Asiaworld-Expo, Chek Lap Kok, Disney, Ha Tsuen, Hung Shui Kiu, Inspiration Lake Recreation Centre, Kam Tin, Kei Ling Ha, Lam Tei, Lau Fau Shan, Lok Ma Chau, Luk Keng, Pat Heung, San Tin, Sha Tau Kok, Shek Kong, Shuen Wan, So Kwun Wat, Sunny Bay, Tai Lam Chung, Tai Mei Tuk, Tung Chung, Wu Kau Tang, Ma Wan $300 $400
Remote area 4: Discovery Bay, Cheung Chau, Lamma Island, Peng Chau, Tai O Contact us Contact us

 

Standard Delivery (FREE for orders above $400)

Standard Delivery is NOT applicable to orders with inflated, bulky, or fragile items.

Orders above $400 are eligible for FREE standard delivery to most areas in Hong Kong. A delivery fee of $49 is applicable for orders below $400.

Your order will be dispatched in 1-2 working days after payment has been confirmed. Delivery time will be an additional 1-2 working days for most areas of Hong Kong.

Tracking details will be provided to your email once the order has been dispatched.

 

SF Express Freight Collect (順豐運費到付服務)

SF Express Freight Collect is NOT applicable to orders with inflated, bulky, or fragile items.

If SF Express Freight Collect is chosen, you will directly pay SF Express the delivery fee upon receipt of the items.

During checkout, you may specify a S.F. Store, EF Locker, or Hong Kong address as the Shipping Address. Please note the charge by SF Express will vary by location (including remote area / residential surcharge).

We strive to pack your order in the lightest and most secure way to minimise your delivery fees.

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